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Template Variables

We offer several variables to use in your templates. Variables personalize emails for each new candidate and help to make life easier for you when editing and changing email senders. You can use vari…

Updated 1 month ago by Korneel Bouman

How does Outlook email access work?

We find the best way to contact and gain the trust of potential candidates is to have your real name and email associated with the message. The most efficient way to do that and still benefit from ou…

Updated 1 week ago by Chris Calmeyn

Why do you need access to my Gmail??

Syncing your gmail requires certain permissions. Here's what they are and why we need them.

Updated 2 years ago by Sapphire Smith

Do I have to sync my email?

Sync is not required to use Fetcher.

Updated 1 year ago by Sapphire Smith

Fetcher and GDPR

GDPR. The European Union’s General Data Protection Regulation (GDPR) took effect on May 25, 2018, and Fetcher is proud that we are 100% compliant. While GDPR is focused on Europe, we believe all Fetc…

Updated 1 year ago by Korneel Bouman

What if someone requests to be taken off the mailing list?

In the event someone asked to be removed from your mailing list or to not be contacted again, please offer your apologies and let them know they will be removed from your database. Then forward their…

Updated 4 years ago by Sapphire Smith

What do I do if an email bounces?

If an email send to a lead bounces back to you inbox, forward the bounce report to support@fetcher.ai. We will find alternate contact information and resend the initial outreach for you. If we are un…

Updated 4 years ago by Sapphire Smith

How to Archive/Un-Archive Leads

Archiving leads removes them from view in the position - this can be useful if you have already transferred them to an ATS, if they are not interested, or if you just want them out of sight. The arch…

Updated 1 year ago by Sapphire Smith

Can you source leads with work authorization in my country?

Information on a lead’s status or work authorization is usually only available if they disclose it themselves. However, we use several great proxies to surface people who do not require a work visa.…

Updated 4 years ago by Sapphire Smith

Diversity in Fetcher

When building a diverse team, there’s no better place to start than at the top of your funnel, where candidates will soon become aware of a new opportunity, but haven’t yet expr…

Updated 8 months ago by Support Team

Our base is in a large city, can your search include a radius?

Yes. Communicate to your CSM that you would like your leads to come from within a certain radius around your job site's location (10mi., 20 mi., 50 mi., etc.) and provide the zip/postal code of the j…

Updated 4 years ago by Sapphire Smith

How can I be sure you don’t send leads we have already sourced?

To prevent the reproduction of leads you have surfaced yourself, you can provide your CSM with a full list of candidates you’ve already considered. We’ll exclude all names on the list from our batche…

Updated 4 years ago by Sapphire Smith

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