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Reference

Template Variables

We offer several variables to use in your templates. Variables personalize emails for each new candidate and help to make life easier for you when editing and changing email senders. You can use vari…

Updated 7 months ago by Korneel Bouman

How does Outlook email access work?

We find the best way to contact and gain the trust of potential candidates is to have your real name and email associated with the message. The most efficient way to do that and still benefit from ou…

Updated 6 months ago by Chris Calmeyn

Why do you need access to my Gmail??

Syncing your gmail requires certain permissions. Here's what they are and why we need them.

Updated 2 years ago

Do I have to sync my email?

Sync is not required to use Fetcher.

Updated 2 years ago

Fetcher and GDPR

GDPR. The European Union’s General Data Protection Regulation (GDPR) took effect on May 25, 2018, and Fetcher is proud that we are 100% compliant. While GDPR is focused on Europe, we believe all Fetc…

Updated 2 years ago by Korneel Bouman

What if someone requests to be taken off the mailing list?

In the event someone asked to be removed from your mailing list or to not be contacted again, please offer your apologies and let them know they will be removed from your database. Then forward their…

Updated 4 years ago

What do I do if an email bounces?

If a candidate email bounces back to your inbox, please forward the bounce report to our Support Team (support@fetcher.ai). We will find alternate contact information and resend the initial outreach…

Updated 4 months ago

How to Archive/Un-Archive Leads

Archiving leads removes them from view in the position - this can be useful if you have already transferred them to an ATS, if they are not interested, or if you just want them out of sight. The arch…

Updated 6 days ago

Can you source leads with work authorization in my country?

Information on a lead’s status or work authorization is usually only available if they disclose it themselves. However, we use several great proxies to surface people who do not require a work visa.…

Updated 4 years ago

Diversity in Fetcher

When building a diverse team, there’s no better place to start than at the top of your funnel, where candidates will soon become aware of a new opportunity, but haven’t yet expr…

Updated 5 months ago by Support Team

Our base is in a large city, can your search include a radius?

Yes. Communicate to your CSM that you would like your leads to come from within a certain radius around your job site's location (10mi., 20 mi., 50 mi., etc.) and provide the zip/postal code of the j…

Updated 4 years ago

How can I be sure you don’t send leads we have already sourced?

To prevent the reproduction of leads you have surfaced yourself, you can provide your CSM with a full list of candidates you’ve already considered. We’ll exclude all names on the list from our batche…

Updated 4 years ago

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