How does Outlook email access work?
Updated
by
Chris Calmeyn
We find the best way to contact and gain the trust of potential candidates is to have your real name and email associated with the message. The most efficient way to do that and still benefit from our automated process is to sync your email account. In order to do that, we'll require certain permissions on your email account.
What we need
In order to sync your email you will have to give Fetcher permission to view your inbox and make updates as needed. Here is a basic overview of what sync allows :
- To view (read) emails in our customer’s inbox
- To send (write) emails from our customer’s account (e.g. send emails as you)
- To view basic information about your Outlook profile
- To maintain that access connection (which you can disconnect at your discretion)
Why we need it
While granting access will allow Fetcher to do all of those things, it's good to note we don't actually do all of them. Here's what we actually do:
- Send emails (Only to approved candidates and only using templates based on those you approve)
- Track replies from people you contact via Fetcher. These are the only responses we process; We do not download or access other messages.
As stated in our Terms and Conditions, these permissions will be used solely to the benefit of your company as a function of the agreed upon service. Here at Fetcher we are committed to conducting our business in a way that ensures the confidentiality of personal information is protected and maintained.
More Information
If you are interested in learning more about how approved applications, like Fetcher, are able to sync with your email, please see the following:
- Overview of Authorization and Authentication with Outlook
- Connection established via O365 Graph API
- Email scopes requested as part of the integration are listed below:
- "openid",
- "profile",
- "offline_access",
- "User.Read",
- "Mail.Send",
- "Mail.ReadWrite"